Restoration and the Rebuild, Under One Roof.
For 22 years, PSN General Contracting has handled fire and water damage restoration and the full rebuild that follows, with the same team, for property owners across Plano and the Dallas–Fort Worth metro. One point of contact, from the day the damage happens to the day it's finished.
- Licensed & Insured
- IICRC Certified
- Insurance-Fluent
One Roof for Restoration and the Rebuild
PSN General Contracting is a licensed general contractor based in Plano, Texas. We specialize in fire and water damage restoration and full-service remodeling and construction across the Dallas–Fort Worth metro. We've been doing this work in DFW for 22 years.
Most restoration companies stop at mitigation. Most remodelers have never dealt with an insurance adjuster. We built this company to do both halves, under one roof, with the same team, because we saw how much can go wrong when those two scopes are split between contractors who don't talk to each other.
Built by Someone Who's Done Both Jobs
I'm Robert Richards, and I started PSN General Contracting here in Plano because I got tired of watching property owners get stuck in the gap between two contractors. I grew up in the DFW area and spent years on both sides of this work, pulling water out of flooded homes and framing the rooms that replaced what the damage destroyed.
What I kept seeing was the same story: one company handled the emergency, a different one handled the rebuild, and nobody owned the whole thing. Insurance paperwork fell through the cracks. Timelines slipped. The homeowner was left in the middle, re-explaining their loss to a stranger. I built PSN so that never has to happen to the people we work for.
“We don't hand you off. The same team that shows up on the worst day is the team that hands you back a finished home.” Robert Richards, President & CEO
What Sets Us Apart
Four things that separate us from the franchise down the street and the one-scope contractor across town.
We Finish What We Start
Most owners dealing with fire or water damage end up managing two companies: one for mitigation, one for rebuild. That gap is where projects stall and documentation falls apart. We handle both, with one point of contact, from emergency response through the finished rebuild.
We Know the Claims Process
We understand the insurance claims process from the inside. We document damage the way carriers expect, communicate directly with adjusters, and advocate for our clients when claims are underpaid or disputed.
Certified, Not Just Licensed
IICRC certified for water and fire damage restoration, and a licensed Texas general contractor. Certification is the difference between someone who can do the work and someone who can prove they'll do it right.
Part of This Community
We're members of CAI (Community Associations Institute), BOMA (Building Owners and Managers Association), and area apartment associations. We work regularly with property managers, HOAs, and commercial building owners, not just individual homeowners.
Certifications & Memberships
Verifiable credentials, not marketing badges.
Real People, Real Faces
The people who show up when you call. Here's who you'll be working with.
Leads PSN and stays involved in every project, from the first emergency call to the final walkthrough.
Keeps every job organized, from scheduling to paperwork. Often the first voice you'll hear when you call.
Leads on-site mitigation and restoration work, from demolition and drying through cleanup.
Hands-on in the field on mitigation, cleanup, and getting properties ready for rebuild.
Two Decades of DFW Property Owners
Twenty-two years in DFW. One team from the first call to the final walkthrough.
Based in Plano, Serving All of DFW
Plano, TX 75075
Emergency line answered 24/7
We serve the entire DFW metro, but our base is Plano, and for Plano clients, that means a shorter drive time and a team that already knows your neighborhood.
Work with a contractor who finishes the job.
Whether it's an emergency right now or a remodel you're planning, tell us what you need and we'll call you back. A real person answers 24 hours a day.
469-998-7663- Licensed & insured, IICRC certified
- We work with your insurance company
- Restoration and rebuild by the same team
Thanks! We'll be in touch.
We got your request and will call you back fast. If this is an emergency, don't wait on us: call 469-998-7663 now.